Senior Salesforce Administrator

Location: Nashville, Tennessee, United States

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Requisition Number: 1527

External Description:

Senior Salesforce Administrator

We are seeking a Senior Salesforce Administrator to join the Lumina Foods Family! In this role, you’ll be responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security.

 What you’ll work on.

  • Manage the overall CRM environment including driving successful end-user adoption and process improvement.
  • Understand and develop key end-user workflow/business objectives in alignment with our customer journeys.
  • Assist in training, troubleshooting, and providing technical support for new and existing users to help grow the CRM skillset across the organization.
  • Manage regular system administration tasks such as account maintenance, reports, dashboards, workflows and system upgrades.
  • Oversee and maintain daily ERP to Salesforce integration, as well as regular internal system audits and upgrades to ensure data accuracy and integrity.
  • Partner with the marketing team to support the Pardot platform to drive sales and customer engagement with the brand.
  • Oversee direct communications with stakeholders and play a leading role in decisions regarding the CRM platforms, structures, and architecture in order to guarantee that stakeholder requirements are carried out seamlessly across the business.
  • Manage data uploads, views and other configuration elements to support day to day stakeholder needs.
  • Work with internal and third-party resources to manage portfolio of plugin apps, new deployments, and maintain direct system integrations and other data feeds.

What you must have to succeed.

  • 4+ years Salesforce experience preferred
  • Salesforce Admin certification 201 required
  • Salesforce Senior Admin 301 and Platform App Builder certifications a plus.
  • Bachelor's Degree preferred, or equivalent combination of education, training, and experience.
  • Exceptional capacity for critical thinking, organization, project planning, working to meet specific timelines and deliverables and regularly communicate progress against goals.
  • Excellent interpersonal, written/verbal communication skills, attention to detail

 What you’ll receive in return.

  • Competitive salary
  • Paid time-off earned from day one
  • 401k with company match
  • Comprehensive medical, dental and vision coverage
  • Free Hunt Brothers® Pizza for you and your family
  • Incredible team that empowers your growth and success 

Who is Lumina Foods:

  • We are a God-centered company specializing in integrated food services. We were established in the Nashville area over 30 years ago and continue to grow! Our mission is to be a blessing to our customers, guests, employees, and stakeholders.
  • We have several brands under our umbrella:
    • TBHC Delivers – the largest distributor of Hunt Brothers Pizza products
    • Pedestal Foods – contracted food serving students on private K-12 and university campuses
    • J. Walken Chicken – our own proprietary food concept focused primarily on serving the military community on bases within the continental US and Internationally

Learn more about our family of brands at luminafoods.com.

It is the policy of Lumina Foods, LLC (the “Company”) to afford equal opportunity to all employees and applicants for employment without regard to age, race, religion, color, sex, national origin, marital status, expunged juvenile records, or pregnancy, and to afford equal opportunities to disabled veterans, veterans of the Vietnam era, and individuals with a disability, any and other characteristics protected by Federal, State, or Local law.

 

Community / Marketing Title: Senior Salesforce Administrator

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